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Sunday, 31 August 2014

Genpact Process Associate / Developer


Process Associate / Developer
Walkin on 25th Aug to 15th Sep
Company:Genpact
Qualification:Any Graduate
Experience:0 to 5 yrs.
No of Openings:100
Work Location:Delhi, Hyderabad / Secunderabad
Job Description
We are Hiring for-:
Collections
Customer Service
Technical Support
Phone Support.
Hiring Experienced candidates for Technical Support and Customer Support Process.
Should have basic understanding of troubleshooting,desktop support,MS Office.
Should be flexible to work on e-mails and calls both.
Ability to handle Customers query and resolve issues asap as per Standard Procedure.
Respond to customer inquiries and problem escalations.
Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
Maintain a thorough understanding of process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
Excellent communication skills required.
Contact:
Posted by: Neha Sharma
Telephone: 9899213060.
Email: Contact Recruiter
Website: View Company Website


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